Account & login
Registration, forgotten passwords, sign-in problems and account details.
Passion4Hair Academy support
How can we
help?
Whether you need help accessing your account, completing a course or assessment, or finding a certificate, send us the details and we’ll help you get back on track.
Tell us what happened.The right details help us solve your problem more quickly.
AccountsCourses & assessmentsCertificatesTechnical help
Choose the right category
Support that gets youmoving again.
Select the closest category when completing the form. This helps us understand what you need and respond with the most useful information.
Course & assessment help
Course access, questions, submissions, results, retakes and locked content.
Certificate support
Missing certificates, downloads, names and verification information.
Technical problem
Broken buttons, page errors, mobile issues or unexpected website behaviour.
Help us investigate
Include the rightdetails.
A clear description and screenshot can save several emails and help us reproduce the issue quickly.
Before contacting usCheck the FAQs, refresh the page and try signing out and back in.
Please stay secureNever include your password or any other private login information.
✓
Your account emailThe email used to register—not your password.
✓
The course, page or assessment nameTell us exactly where the issue occurred.
✓
What you expected to happenExplain what you clicked and what happened instead.
✓
Your device and browserFor example: iPhone and Safari, or Windows and Chrome.
✓
A screenshot where possiblePlease make sure it does not expose private information.
Contact support
Send us yourrequest.
Complete the form below with as much useful information as possible. Your enquiry will be sent to the Passion4Hair team.
If the form is unavailable, you can contact us directly:info@passion4hair.com →
Your information matters.
We’ll only use the details you provide to respond to your enquiry and manage the support request.